Illustration: an empty shop with its lights on, connected to 50 houses, showing that the unit used as much electricity as 50 households

An empty retail unit used as much electricity as 50 households

Around 450 kWh of excess consumption a day, in premises where nobody was working

The shop had closed, and nobody was working on the premises. Even so, electricity consumption rose from under 150 kWh to over 600 kWh a day. Enity’s support team spotted the excess consumption during daily monitoring, contacted the customer, and the excess consumption was stopped.

150 → 600 kWh

Daily consumption rose from under 150 kWh to over 600 kWh while the unit stood empty

+450 kWh

Excess consumption every day, equal to the daily use of around 40 households

€5,500

Saved on a single meter once Enity’s support team spotted the excess consumption

What happened?

An empty shop should use very little electricity

The shop closed on 5 April. After that, electricity consumption dropped to the low level you would expect in premises with no staff, no customers and no opening hours. Normal daily consumption was under 150 kWh.

On 14 May that changed. Consumption suddenly rose, and until 25 May it stayed above 600 kWh a day. That is around 450 kWh of excess consumption every day, or more than four times the normal level.

Chart of daily electricity consumption in an empty retail unit in May. Consumption is normally under 150 kWh. From 14 to 25 May it rises to over 600 kWh a day.
Daily electricity consumption in May. The orange bars show the period of excess consumption. The dotted line shows the normal level.

How much is 600 kWh?

An average Danish household uses around 4,000 kWh of electricity a year, or around 11 kWh a day*. So every day, the empty unit used as much electricity as around 50 households. The excess consumption of 450 kWh alone equals the daily use of around 40 households.

*source: Bolius

How the excess consumption was found

The customer has an Enity Full Service subscription. That means Enity’s support team monitors their energy data every day, using advanced analytics tools and AI. The team reviews the system’s alerts and anomalies daily, so unusual consumption is caught early and problems can be dealt with quickly.

When consumption in the empty unit rose, the support team spotted it and contacted the customer. The customer found the cause, and from 25 May consumption was back at a low level.

The result

  • Around €5,500 saved on a single meter
  • The excess consumption was stopped after around 11 days
  • Consumption settled below its level before the problem began

Empty buildings are blind spots

When a shop closes or a unit stands empty, hardly anyone drops by. The electricity bill only arrives afterwards, and excess consumption can run for weeks or months without anyone noticing.

The cause is often something entirely mundane. An air conditioning unit running at full power in empty rooms. Ventilation that no longer follows opening hours because the timer was reset after a power cut. Heating and cooling working against each other in the same room. Or an electric radiator or fan heater that a contractor switched on and forgot to switch off.

It also happens in buildings that are in use. In the evenings and at weekends, nobody hears a compressor that never stops, or sees that the lights in the storeroom are on all night.

On their own, these are small faults, but they cost money for as long as they go unnoticed.

If you have many buildings, it is precisely the ones you don’t think about day to day that need monitoring. With hourly data, you can see excess consumption as it happens, not when the bill arrives.

What it looked like in Enity

Screenshot from Enity EMS of daily electricity consumption in an empty retail unit in May
Screenshot from Enity. Names, meter number and ID have been cropped out.

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